Catering Policy

Terms for Catering orders.

• Final numbers MUST be within 48 hours prior to pick up date.

• We have a Minimum timeframe for all catering orders and enquiries.

• The timeframe is = 2 weeks minimum for catering orders + enquiries. 

• 50% deposit for all custom catering orders and enquiries is required. 

• If you cancel in less than 24 hours - your deposit will be taken and will no longer be refundable. 

• An invoice will be issued and proof of payment must be sent to management@bunacafes.com to confirm your enquiries. and order. Orders are not confirmed until payment has been received.

• We currently only offer PICKUPS for our catering services. No delivery.

• Packaging fee - $5 flat rate fee to cover costs of all catering packaging and boxes. This total is included in every Box or package pricing.

• Food Temperature & Handling information. We take all reasonable care to keep food warm and hot at the time of pick-up. Customers are advised to schedule their eating time as close to the pick-up time as possible, as we cannot guarantee food temperature after collection.

• Special dietary requirements and custom menu requests are available and are charged at a convenience-based price, subject to availability and approval. All special requirements and custom requests are done through our Custom Form on our catering page.

• Menu items may vary slightly due to seasonal availability of ingredients. We reserve the right to substitute items with comparable alternatives where necessary.